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We're Here to Help

Our FIBT Customer Care Team is ready to help with any of your banking questions or needs. Contact us for more information about any of our products, services, and offices

For Information Call: (800) 359-8092


For a Lost or Stolen CashCard or Check & CashCard

Contact your local office during business hours. After business hours, please contact (800) 359-8092.


For a Lost or Stolen Credit Card

Contact your local office during business hours. After business hours, please contact (800) 359-8092.


For a Travel Notification

Advanced notice for travel plans must be confirmed via telephone or you can fill out the Travel Alert Notification form in Online Banking.


For All Other Inquiries

Visit your nearest branch, call the FIBT Customer Care Team at (800) 359-8092, or complete the form below and indicate the nature of your question. For your protection, please do not send private or sensitive information via the form below.


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