Reminder: Never share one-time passcodes or login details. FIBT will never ask for them. Sharing this information can lead to unauthorized ACH transactions.
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Secure Account Sign In

Sign In Assistance

Trouble with Online Banking Access? We Can Help

If you're having difficulty accessing your online account, check the following :

  • Have you recently changed your password?
  • Did you forget your password? Try the Forgot Password option.
  • Did you forget your username? Try the Forgot Username option.
  • Your username is not case sensitive, however your password is. Are you capitalizing the necessary letters in the password?
  • Have you accessed your accounts within the past six months? The system automatically deletes your profile if it is not accessed in a six-month period.

Need Personal Assistance?

Please contact your local branch or reach out to our Customer Care Center.

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