First International Bank & Trust will be making enhancements to our fraud detection tools that will make monitoring you Credit Card more convenient.
Beginning October 15th, we will launch interactive fraud alerts. If our system detects suspicious activity on your card, you’ll receive a text message with details about the suspected transaction.
You will simply reply "YES" or "NO" to validate the transaction. You will also have the option to stop these types of notifications by texting "STOP". You will no longer receive text messages and will be notified of these fraud alerts via phone.
To add or update the mobile number associated with you Credit Card, log in to your online banking at FIBT.com, Click on Quick Forms, and fill out the Customer Information Change Request Form.
If you do not use Online Banking, please call (888) 848-3428 or visit your local branch.
First International Bank & Trust was just named among the top extraordinary banks in the United States by The Institute for Extraordinary Banking™.
We were recognized with the Institute´s highest and most exclusive honor, being inducted into the Hall of Fame, for exemplary commitment to community banking.
In addition, we were recognized with the Institute´s Banky™ Award. This recognition is given to top community banks across the country to help people find the best banks in their communities. We were also recognized with awards for company culture, community giving, and extraordinary bank practices.
The Extraordinary Banking™ Awards recognize the best of what community banks offer to our cities, towns, and nation: a true commitment to the success of the small businesses and local community they serve.
Roxanne Emmerich, Chair and Founder of The Institute for Extraordinary Banking, proclaimed during the awards ceremony: "Community banks are the backbone of America: They are what keeps a community thriving. When a community bank leaves a community, small businesses often struggle to stay, and jobs leave. Every robust community has a strong community bank that understands how to help that community thrive and grow."
Kotapay, a leading ACH provider, has been specializing in direct deposit of payroll and electronic payment solutions for over 25 years. Kotapay is owned by First International Bank & Trust, an independent community bank since 1910, with over $3 billion in assets. First International Bank & Trust has 28 locations in Minnesota, Arizona, and North Dakota.
As a branch of a federally regulated financial institution, Kotapay is in a unique position to deliver payment solutions to companies while also providing the safety, soundness, and security only a bank can provide.
Kotapay has one of the most sophisticated, safest, and efficient payment systems in the industry. Transactions submitted to Kotapay are scanned through our internal fraud system, which identifies potentially fraudulent or unusual transactions. These transactions are then manually reviewed before being released into the ACH Network. Kotapay's internal underwriting, procedures, and adherence to NACHA Operating Rules ensure all approved payments get to their intended destination.
The September issue of Prairie Business magazine features First International Bank & Trust among its annual list of the 50 Best Places to Work. Earlier this year, the magazine sought nominations from employers. The Best are selected based on benefits, workplace culture, employee morale, and other factors.
After analyzing more than 1400 nominations, First International Bank & Trust was selected, making this our sixth year on The Best list. "Congratulations to our employees. Their commitment to providing the best service for our customers and creating a supportive culture ranks us among the best," says Peter Stenehjem, First International Bank & Trust President.
The September issue of Prairie Business can be read here.
First International Bank & Trust opened the doors to its newest branch this week in Chandler, Arizona. The full-service branch is located at 6025 W Chandler Boulevard, at the cross-street of N Kyrene Road.
The opening of the Chandler location is the 28th branch across the bank’s footprint and its fourth in the Phoenix Metro area. In addition to accommodating day-to-day personal and commercial banking needs, First International Bank & Trust provides mortgage, wealth management, private banking, and insurance services. The building was fully renovated and boasts a modern elegant space and is staffed with financial experts whose mission is to welcome guests and have them leave feeling like family.
Beyond traditional banking services inside the branch, extended hours are offered through a drive-up interactive teller machine, which connects to a live virtual banker through video conference, offering added convenience for busy commuters in the area.
"When we were looking at possible locations, Chandler was a natural fit. It complements our existing locations, in Gilbert, Scottsdale, and Phoenix to ensure our customers can easily access a banking professional, no matter where their day’s travels take them," says Erik Stenehjem, First International Bank & Trust Arizona President.
First International Bank & Trust traces its family-owned, four-generation roots to North Dakota, where its first branch was chartered and opened in 1910. The first branches local to the Phoenix area opened in 1995.
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