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Commercial Loan Operations Solutions Architect

Department: Corporate
Location: Edina, MN

Our Commercial Loan Operations Solutions Architect (CLOSA) at First International Bank and Trust (FIB&T) is responsible for designing, implementing, operating, and continuously improving complex commercial loan engine processes. Our CLOSA will lead a dynamic team of operations support professionals and contribute to the goals of the Credit Administration department.

Key Responsibilities:

  • Coordinates the efforts of Loan Support, Credit Analysis, Credit Review, Loan Operations, and Systems Administration to improve efficiency and streamline processes of loan support functions.
  • Design and coordinates efforts of Loan Support, Credit Analysis, Credit Review, Loan Operations and Systems Administration.
  • Serves as a liaison between branch presidents, lenders, and credit support to provide an extraordinary customer service experience.
  • In collaboration with various offices and markets, designs processes and procedures that allow the bank to become more efficient over time by leveraging technology and the talents of individual contributors.
  • Conducts strategic planning for designated areas of responsibility.
  • Thinks about the big picture and what an excellent operation should look like.
  • Identifies and applies measurements to gauge success.
  • Works collaboratively on needed changes to improve processes, makes recommendations and reports to executive management when needed.
  • Oversees FIB&T policies, procedures, and practices related to areas of responsibility. Provides recommendations based on industry or regulatory changes and ensures and ensures that changes are implemented and properly understood across FIB&T’s footprint.


  • Experience with and comprehensive understanding of the full credit lifecycle.
  • Experience using an LOS and other technologies to direct loan workflow and help support the credit lifecycle.
  • Proven track record of successful performance management within credit operations - capable of understanding process shortcomings and set up key performance indicators to measure improvements.
  • Experience with agile methodology or other methods of change management.
  • Experience leading change and developing high performing teams.
  • Willingness to challenge and be challenged.

First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ.

We show our employees we care by providing competitive benefits and training and growth opportunities.

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at

Equal Opportunity Employer