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Personal Banker
| Department: | Retail Sales |
| Location: | Minot, ND |
First International Bank and Trust is a family-owned community bank and one of Prairie Business Magazine's 50 best places to work.
We are seeking a motivated and customer-focused Personal Banker to join our team. In this role, you will be responsible for delivering extraordinary customer service while ensuring accurate and secure handling of financial transactions. You will play a vital role in opening and maintaining consumer and business accounts and recommending relevant products and services to enhance customer relationships.
This is an in-office position.
Key Responsibilities:
- Deliver exceptional customer service, build, and maintain lasting relationships.
- Accurately process a variety of transactions, including deposits, withdrawals, loan payments, credit card payments, and more.
- Open and maintain accounts including checking, savings, CDs, retirement, and overdraft protection.
- Understand customer needs and promote appropriate banking products and services.
- Ensure compliance with bank policies, procedures, and regulatory requirements, including BSA and AML guidelines.
- Maintain and balance a cash drawer with accuracy and attention to detail.
- Support day-to-day branch operations and provide back-up assistance as needed.
- Resolve customer questions or concerns efficiently and professionally.
- Perform account maintenance, address changes, and safe deposit box procedures.
- Participate in community involvement initiatives to promote FIBT.
Qualifications:
- High school diploma or equivalent; with 1-2 year of post-secondary education preferred.
- Previous experience and proficiency handling cash and providing a high-level of customer service with strong interpersonal and communication skills.
- Previous experience in banking, or financial services roles is a plus.
First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ.
We show our employees we care by providing competitive benefits, training, and growth opportunities. Here are the things we offer within our full-time benefits package:
- Generous PTO and Holiday pay
- Health, Dental & Vision
- 401K Retirement Plan with Employer Match
- Paid Parental Leave
- Life and Disability Insurance
- This position also offers a $5.00 per hour weekend differential.
If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly to TalentAcquisition@FIBT.com.
Equal Opportunity Employer